Here at CCEB every two months we run a Customer Service Course (CSC) during which students obtain many certificates such as RSA (Responsible Service of Alcohol) and RSG (Responsible Service of Gambling). Apart from that, CSC students also get a tour desk and cashier experience, and learn many hospitality skills like taking orders, laying tables, folding napkins, pouring wine/beer and making cocktails, to name just a few.
Barista training is one of our most popular Customer Service activities. Students have two 1-hour training sessions. Just look at these happy future baristas during their first session making their first variety of coffees! 🙂 Good job guys, keep up your good work!